Help & FAQs
Browse our collection of help topics and FAQ’s
FAQs
We accept Visa, Mastercard, Maestro, American Express, UnionPay, and JCB.
Please Note:
Some card providers may charge a foreign transaction fee for cards issued outside the EU, UK, and US when processing the payment, please check with your bank regarding these fees. Hurtigruten is not responsible for this fee and does not receive any portion or benefit from these fees.
If you booked through a travel agent, this does not apply to you. Please contact them directly for any questions you have.
We care deeply about your safety, health, and well-being. We’ve introduced several new procedures throughout all our ships, designed to keep you safe from Covid-19. We’ll be constantly updating these measures following the latest guidelines from local authorities.
Please check here to get all the information about this topic.
The Ship Manifest Information Form (SMIF) is necessary for immigration offices, flight tickets, and customs - and needs to be completed across all our Expedition Cruises and Ships. The form needs to be completed by all guests who are joining us onboard.
How to complete the form?
You can complete the form online, by clicking the link below.
You will need your Booking ID, Passport Details Etc.
Once you have completed the form, please return it to us as soon as possible and no later than 8 weeks prior to your voyage departure.
To start filling in your Ship Manifest Information Form, please click here.
You can find the latest booking terms and conditions here.
For all other terms and conditions including My Account, 1893 Ambassador Loyalty program, Passenger Rights, Cookie, and Privacy Policy, please click here.
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